Deputy Chief Nurse_Quality and Patient Safety

The Deputy Chief Nurse, QPS, reports directly to the Chief of QPS Service and provides and assist with the oversight, coordination, and leadership in developing and managing the facility's comprehensive performance and quality program. As a member of the Executive Leadership Council (ELC), the Deputy Chief of QPS meets with the Pentad on a daily basis and participates in overall planning and management activities at the senior management level within the Phoenix VA Health Care System.

Major duties include, but are not limited to the following: Supports the Chief of QPS with executive leadership and direct supervision for staff assigned to Risk Management, Veteran Affairs Surgical Quality Improvement Program (VASQIP), Utilization Management, Tumor Registry, Patient Safety, Performance Improvement, and Systems Redesign Supports the Chief of QPS with the achievement of high quality, safe, and cost effective evidence-based outcomes on a continual journey of a high reliability organization Collaborates with both administrative and clinical services to monitor quality and safety within the health care system Responsible for the facility's performance improvement and quality program which establishes, maintains, and monitors standards for the delivery of patient care and ensures fulfillment of the mission of the facility Participates with the executive leadership team as well as other management staff to address an organizational approach in assessing the environment, forecasting trends, transmitting values, communicating ideas, developing and implementing standards and policies, initiating programs and systems and management of care and resources Supports the Chief of QPS with the in implementing action plans and process improvement strategies at service and medical center levels for follow-up to include regular progress reports Reviews Performance Measures, EPRP, VASQIP data, IPEC, and other quality data for trends and early intervention Applies clinical performance improvement methods, collects outcome data related to policy, procedure, and regulatory compliance. In collaboration with management, the Chief initiates performance improvement and system redesign projects Utilizes data and comparative analytical processes in recommending design and implementation of innovative programs to improve service excellence, customer satisfaction, and compliance with patient care and regulatory standards Supports the Chief of QPS in the overall planning and management activities at the senior management level within the PVAHCS Assists management in top-level decision making concerning short and long range strategic planning, policy setting and daily operations; serves as the facility liaison to the VISN Quality Management Office Supports the Chief of QPS in providing continual planning to meet accreditation standards and oversight body guidelines on an on-going basis Supports the Chief of QPS in coordinating facility activities related to Joint Commission standards including survey process preparation and any follow-up Supports the Chief of QPS in coordinating the Office of Inspector General survey process preparation and follow-up, with the Commission on the Accreditation of Rehabilitation Facilities (CARF) survey process preparation and follow-up, as well as other surveys including but not limited to surveys from VA Central Office, the Office of the Medical Inspector, and the College of American Pathologists (CAP) Supports the Chief of QPS in coordinating the facility systems redesign programs, the facility patient safety program, utilization management program, and the risk management program Supports the Chief of QPS in providing leadership and direction in the development and implementation of systems to continually assess and improve the medical center's performance relative to the VHA Performance Measure Supports the Chief of QPS with all hospital accreditation and oversight of surveys Interfaces with all VA regulatory agencies Preferred Experience: 5+ years in a quality or regulatory readiness position. 3-5 years progressive leadership experience. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30AM to 4:00PM (Monday through Friday) Compressed/Flexible: Not authorized Telework: Ad-hoc - At Supervisors Discretion Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation/examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.