Registered Nurse Military to Veteran Affairs Case Manager

The VA Northeast Ohio Healthcare System is recruiting for an Registered Nurse Military to Veterans Affairs Case Manager (M2VA). The Registered Nurse Military to Veterans Affairs Case Manager (M2VA) will function within the Community Outpatient Services.

RN MILITARY TO VETERANS AFFAIRS CASE MANAGER (M2VA) Delivers fundamental knowledge-based care to assigned clients while developing technical skills. Provides case management of care activities for post 9/11 service members and Veterans treated at the facility. Assesses, plans, implements, and evaluates care based on age-specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Focus is on individual growth and development in practice with increased levels of self direction. Brings principles and theory with limited application of critical thinking skills. Responsible for acquiring and demonstrating clinical expertise and knowledge of health care programs to improve the quality of patient care, the use of resources, and to facilitate compliance with internal and external requirements and standards. Collaborates with other case managers, the interdisciplinary team, and other clinical and administrative staff as needed to ensure patient care needs are met. Provides clinical case management for severely injured and/or ill post 9/11 service members/Veterans with identified case management needs. The M2VA Case Managers begins the case management process prior to admission to the facility and works collaboratively with staff from other Veterans Affairs (VA) facilities, Military Treatment Facilities, and referring facilities. Completes an in-depth assessment of functional status, acuity level, prognosis, and assesses the need for treatment services and resources. Initiates contact with the patient and/or family to assist and ensures the transition to the VA is safe and continuous. Monitors the patient status while the patient is receiving care at the facility. Supervisory Controls: The incumbent is responsible to the assigned rating and approving supervisors and is accountable to the Associate Chief Community Outpatient Service (COPS) with clinical oversight to the Chief Nurse/COPS. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation/examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.